This article examines the correlation between organizational and the functional structures on the one hand, and specific types of behaviour as a source of behavioural uncertainty on the other. It features the ten types of behaviour and its specific positive and negative forms. The article outlines the basic characteristics of insight, such as observation and analysis, that help to reveal a particular behaviour in advance. In this context, it defines the role and position of the manager in an organization, where, by using his insight, he can become a regulator of interpersonal relations. If we know the individuals, their respective behaviour and expected changes in their behaviour, we can make appropriate decisions concerning the management system.
JEL: D03; D22